Privacy Policy

At AndalAmma ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website at andalamma.in.

1. Information We Collect

• Mobile number — used for authentication via OTP. We do not store passwords.
• Profile details — your name and address that you voluntarily provide.
• Transaction data — orders, campaign participations, and voucher records for service delivery.
• Device & usage data — standard server logs for security and analytics.

2. How We Use Your Information

• To authenticate you securely via WhatsApp OTP.
• To process orders, campaign entries, and voucher redemptions.
• To send WhatsApp notifications about your orders and campaigns.
• To improve our platform and detect fraud.

3. Sharing of Information

We do not sell or rent your personal information. We share data only with:

• Razorpay — for secure payment processing. Subject to Razorpay's privacy policy.
• BhashSMS / WhatsApp — to deliver OTP and notification messages.
• Law enforcement when legally required.

4. Data Security

We use HTTPS encryption, secure session storage, and industry-standard practices to protect your data. Passwords are never stored — we use one-time OTP authentication only.

5. Cookies

We use session cookies to maintain your login state and cart. We do not use tracking or advertising cookies.

6. Your Rights

You may request deletion of your account and associated data by contacting us at support@andalamma.in.

7. Contact

For privacy-related queries, write to us at support@andalamma.in.